Consider Your Social Influence - via NAWBOLA.org Blog Jun 18, 2012

Read an article written by Margaret Hernandez, Consider Your Social Influence. NAWBOLA.org BLOG Post

Margaret talks about the Top 5 Considerations for your business and social media

  1. Do I have a social presence?
  2. Am I an ‘influencer’ in my market?
  3. Am I reaching my target audience?
  4. Am...
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100 Customer Service Quotes Jun 03, 2012

1. "Customer Service Excellence goes beyond a single transaction."

Customer Service Excellence is a business culture
and the product of a well thought out
Customer Relationship Strategy." -Margaret M. Hernandez

2. "The goal as a company is to have customer service that is not just the best but...

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