Read an article written by Margaret Hernandez, Consider Your Social Influence. NAWBOLA.org BLOG Post
Margaret talks about the Top 5 Considerations for your business and social media
- Do I have a social presence?
- Am I an ‘influencer’ in my market?
- Am I reaching my target audience?
1. "Customer Service Excellence goes beyond a single transaction."
Customer Service Excellence is a business culture
and the product of a well thought out
Customer Relationship Strategy." -Margaret M. Hernandez
2. "The goal as a company is to have customer service that is not just the best but...