In recent years, the concept of "customer experience" has gone from something that was limited to a (sometimes short-staffed) customer service team to the forefront of every business decision for leading companies around the world.

Think: Kelly Kapoor from The Office

Today, customer experience...

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Lisa is a trusted resource and has  been a friend of SocializeLA.  She continues to help business owners, executives, and professionals clear their path to rea...